Early-access privacy notice
Effective date: October 2, 2026
Your privacy matters to us. Here's a plain-language look at how we handle your information when you join our early-access list.
This notice explains how Parentive handles personal information when you join our early-access list. It covers early-access registration and related communications. It does not cover future service bookings, payments or service delivery; we will provide relevant privacy information before collecting information for those activities.
Information we collect and why
When you join early access, we collect your first name, email address and postal code. You can also choose to share service interests, how often you may need services, and a short note if you select “Other.” These additional details are optional.
We use this information to manage the early-access list, contact you about Parentive pilot opportunities and service availability in your area, and understand demand by region and service type. Your postal code helps us plan service coverage. You can join the list even if you live outside our initial pilot communities. Joining does not guarantee service availability or a place in the pilot.
Please do not include children's names, health information or other sensitive personal information in the optional note.
We also keep a record of your consent choices, when they were given, and the wording or version presented to you, to manage your preferences and document permission to contact you.
Your communication choices
Joining early access includes permission to email you about pilot invitations and Parentive service availability in your area. This permission is separate from our optional subscription for general Parentive news, updates and offers.
You do not need to subscribe to general marketing to join early access. If you choose that optional subscription, we will use your name and email address to send occasional Parentive news, updates and offers.
You can withdraw either permission at any time using the unsubscribe option in our emails or by contacting admin@parentive.ca. If you withdraw permission for early-access emails, we will stop sending pilot invitations and availability updates. We will honour unsubscribe requests without delay and within 10 business days.
Access, sharing and protection
Access to early-access information is limited to authorized Parentive personnel and service providers who need it to operate our website, store submissions or send communications on our behalf. We may also disclose information where required or permitted by applicable law. We do not sell your personal information.
We use reasonable administrative and technical safeguards appropriate to the information we hold. No online system can guarantee complete security.
How long we keep information
We retain early-access information while it is needed to manage the list and the communications you have requested. When it is no longer needed, we delete it or anonymize it, unless continued retention is required or permitted by law. We may retain limited consent and unsubscribe records to document your choices and prevent unwanted communications.
Questions and requests
To ask about our privacy practices, request access to or correction of your information, withdraw consent, request deletion, or raise a privacy concern, contact Parentive's privacy contact at admin@parentive.ca.
We may need to verify your identity before acting on a request. Access and deletion may be subject to legal exceptions or necessary record retention; we will explain any applicable limitation.
Updates
We may update this notice as Parentive develops. The effective date above identifies the current notice. We will provide notice of material changes and obtain additional consent where required before using your information for a new purpose.